Delivery Policies

Delivery orders are accepted if the following criteria are met:

The customer’s delivery location falls within the permitted delivery zone.
In the event, the customer’s delivery location is not listed within the permitted delivery zone, the order cannot be placed. However, you may choose to pick up your order from the nearest pick up point.
The customer may only use the coupon codes mentioned in any of Dillibite print material, promotional emails & SMS messages for placing an order via the Dillibite website.
The complete and accurate coupon code must be entered in the coupon section on the payment page before completing the transaction, in order to avail the discount.
The coupon code is not case sensitive.
The coupon code may not work if the conditions defined in the coupon T&C are not met in the order.
Dillibite holds the right to accept or reject any coupon without giving any reason whatsoever.
All coupons carry a validity period, mentioned in the coupon T&C and will not be accepted after the expiry of the validity period.

Terms & Conditions for all coupons including printed, mobile and email coupons

A coupon/promotion cannot be clubbed with any other offer or scheme.
Only one coupon is valid per order.
Coupons are only valid on the Dillibite website.
The customer must enter the coupon code while placing the order.

Modify/Cancel the online order

The cancellation/modification of any order made by you should be cancelled/modified within 10 (Ten) minutes of placing the order. Any cancellation/modification made after such period of 10 minutes shall not be entertained. If the order is cancelled in time, the amount will be refunded using the same mode of payment that was used. The refund will be processed in seven business days.

We are sure you would love our food. In case you were not happy with your Dillibite meal, let us know at